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Refund & Cancellation Policy

Cancellations:

  • You can cancel your order as long as it hasn’t shipped yet.
  • Simply contact our friendly customer care team at support@beneessenutra.com and we’ll handle the rest.
  • Once confirmed, you’ll receive a full refund within 7 business days.

     

Returns:

  • We want you to be completely satisfied with your BeneEsse purchase.
  • If your product arrives damaged, defective, or incorrect, we’ll gladly accept your return.
  • Just send us an email with photos of the issue within 48 hours of receiving the product (support@beneessenutra.com).
  • Please note: opened or used products cannot be returned for hygiene reasons.

     

Refunds:

Once we receive and approve your return, you’ll receive a full refund via your original payment method within 7 business days (online payments) or 14 business days (COD orders).

Shipping Insurance

We offer transit insurance for your peace of mind, covering your order until it’s delivered.

Delivery Delays:

  • While we strive for speedy delivery, unforeseen circumstances can sometimes cause delays.

Our dedicated customer care team will keep you updated and informed throughout the process.

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