Terms & Conditions

Welcome to BeneEsse! These Terms & Conditions (“T&Cs”) outline the agreement between you and Nutra Private Limited (“Company,” “we,” or “us”) when you access, browse, use, or order products from our website (www.beneessenutra.com).

Key points to remember:

Review Regularly: We may update these T&Cs at any time, so please check back regularly.

Eligibility: This website is for users who can form legally binding contracts under Indian law

Placing Orders: By placing an order, you agree to these T&Cs.

Products: We offer various nutritional and dietary supplements for personal use. Descriptions are for informational purposes only, and we are not responsible for any inaccuracies.

Pricing & Availability: Prices and availability are subject to change. Orders under ₹499 incur a delivery charge of ₹50. Orders above ₹499 have free delivery.

Accessing & Using the Website:

Account & Security: You can create one account and are responsible for maintaining its confidentiality. We reserve the right to terminate accounts for violations.

Content & Intellectual Property: While we create some website content, it’s protected by Indian law. You may not copy or distribute it without permission. We respect others’ intellectual property and ask you to do the same.

Third-Party Links: Links to other websites are provided for your convenience only. We are not responsible for their content.

Acceptable Use: You agree to use the website for lawful purposes only.

Payments & Communication:

Payment Methods: We offer various payment options, including credit/debit cards, net banking, wallets, UPI, QR, PayPal, and reward points. We also offer cash on delivery.

Chat Facility: This service is subject to specific terms and conditions. We reserve the right to suspend it and may store chat history.

Ordering & Delivery:

Delivery: Delivery times are estimates and may vary. We will notify you of any delays and you have the option to cancel or wait.

Tracking: You’ll receive an email with tracking information upon dispatch.

Disclaimers & Limitations:

Disclaimer of Warranties: You use the website and products at your own risk. They are offered “as is” and “as available.” We make no warranties about their accuracy, completeness, or suitability.

Limitation of Liability: We are not liable for any direct, indirect, or consequential damages arising from your use of the website or products.

Indemnification: You agree to indemnify and hold us harmless for any liabilities, claims, or damages arising from your breach of these T&Cs or use of the website or products.

Privacy: We are committed to protecting your privacy.  Please refer to our separate Privacy Policy for details.

General:

Force Majeure: We are not liable for delays caused by events beyond our control such as natural disasters or pandemics.

Termination: We may terminate your access to the website for violating these T&Cs.

Entire Agreement: These T&Cs constitute the entire agreement between you and us and supersede any prior agreements.

Governing Law & Jurisdiction: These T&Cs are governed by Indian law and any disputes will be settled in the courts of Delhi.

Waiver of Class Action Rights: You waive the right to join any class action lawsuits against us.

We recommend saving a copy of these T&Cs for your reference.

By using this website or ordering products, you agree to be bound by these T&Cs.